FAQ

We compiled on this page the most frequently asked questions.

Please check that your question is not answered here before you send it our way.

WHAT IS COMMISSION?

A commission occurs when you ask an artist to create a unique piece, specifically for you. It is intended to be a special experience where the minds between client and artist come together.
The result is not only a truly unique and personal piece of art it is also a creative process between the artist and the collector.
Arts tends to be very visually striking and intriguing, a lot of people choose to commission a work of art as a focal point for a room. Others prefer to use it as an accent piece
Whatever the case may be, the result is as unique as it is both colourful and bold, and assuredly creates a strong reaction with everyone who sees it. It tends to become a very potent conversation piece.
Some people choose to commission a piece for their home environment others choose to do so for their corporate environment whether it may be for their business office or common areas.

ABOUT CUSTOM AND PERSONALISED ORDERS

If you like a painting from my collection, I can create a similar version for you using the same colours and techniques for you to enjoy for many years to come.
Your new painting will not be a replica as it is an original hand-made artwork.
I send you photos of the painting and I won’t ship the artwork until you are 100% satisfied with the finished piece.
You can express all your wishes, for example about colours and shades. Or we can realise a completely new idea!
Сustom sizes available! Please contact us if you need a different size than the one listed.
You can choose a picture from my gallery available in the Custom TAG.
If you are unsure or have any questions, please get in touch.

I WANT AN ORIGINAL CREATED ONLY FOR ME

The first step when it comes down to commissioning your very own piece of art is to get in touch with the studio – Contact Us.
Please describe what you have in mind for this commission. Be as descriptive as possible.
What is the style of the picture? (Abstract, Figurative, Nude, Portrait, Minimalism, 3d, Textured…) What medium (Acrylic, Fluorescent,)
Please choose the colors you’d want your piece to be created with. What should the dominant color be?
What should the secondary color be?
Should there be any other accent color?
Where the painting should hang. (you can send a photo of the living room walls. This can help in choosing styles, colors, motifs and inspiration)
Enter the name of some of your favourite pictures, from the Studio or our Instagram feed. This will help me envision what you have in mind.
Together, we will work in order to bring your vision to life.
Alternatively, some people prefer to take the artist take the lead and design a unique piece for them.
As much information as possible will allow us to visualize what piece you would like.

HOW CAN I PURCHASE AN ARTWORK?

To order an artwork, just click on the listing you would like to buy and click “Buy It Now” and complete the checkout process using your preferred payment method.

POSSIBILITIES OF PAYMENT IN INSTALLMENTS The store offers the option of paying in two instalments. The first instalment you pay when ordering is half of the product price. You pay the second part of the payment before the order is shipped to you. For example, if you order an image on commission, you pay the first half of the total amount when you order, the second half after you accept the image before sending it to you. You can also pay for the finished painting in two instalments. Such an image will be sent after paying the last instalment.

 DO YOU SIGN YOUR ART?

YES, Each image is signed and has a certificate of authenticity.

 WILL I GET WHAT I SEE ON THE LISTING?

The most of art on the site were sold, your painting will be created very similar in same style, colours, you will receive the same quality and beauty of the painting as what you see from the pictures. By selecting the “Custom” Tag there are images painted for commission.
Under the READY NOW tag, there are images ready to be sent

SHIPPING. WHAT IS THE DELIVERY TIME?

I send paintings ( Stretched) Ready to Hang. Delivery usually takes about: Originals shipped in 1-3 working days
Custom Painting shipped in 3-7 weeks. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

A4 Prints are shipped in a strong flat cardboard backed envelope.
A3/ A2/ A1 Print are shipped wrapped in tissue paper in strong cardboard tubes.
To help the environment quality recycled cardboard is mainly used.
All of paintings are professionally packed with great care. For more protection I pack paintings with cardboard and bubble wrap.
Tracking number is provided when the order ships. Shipping is insured.
Please note that shipping time is counted from the moment I finished drawing your painting.

STRETCHED” and “Not STRETCHED” options
“Stretched” means that painting created on canvas stretched on the wooden frame, it’s ready for hanging.
“Not stretched” means that painting created on not stretched canvas, rolled in a tube, so you’ll have to stretch this canvas in the art workshop. To save shipping costs, I can send some paintings in a tube. Some images cannot be rolled due to their texture. Please contact me if you are interested in this option.

CARE INSTRUCTIONS

-Never hang your canvas painting outside, in areas of high humidity, or near any heat source.
-Do not place anything on top of the canvas or lay your canvas with the front facing down.
-Never use any chemical cleaners to clean your canvas painting.

How to tighten a loose and saggy canvas painting:
If over the years you notice that your canvas is starting to loosen up and sag, you can try the following:
Spray an even, fine mist of clean water or distilled water on the back of the canvas. The canvas should tighten up when it dries.

CAN YOU SEE VIDEO WITH YOUR PICTURES

Yes there is such a possibility on Pinterest where I present my paintings and Video.
https://www.pinterest.co.uk/AnnaMarijaBulka/video-art-painting/

CAN I SHARE A PICTURE FROM THE SITE ON INTERNET?

Of course provided that it corresponds to the mind of its painting and with its agreement so providing the link of the site where the picture will be published.
It will also be necessary to mention its name.

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